Statuspage

With Statuspage you can minimize the amount of support email your team receive and the pressure on your customer service

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Minimize the amount of cases received and reduce the pressure on your customer service

Statuspage helps to minimize both the amount of support emails you receive and the pressure on your customer service. Use Statuspage to notify your customers and users of incidents and influential information.

What do the different hosting options mean?
Public site means that you can communicate publicly with your customers and users during incidents. A private page means that you only communicate via Statuspage to your employees regarding internal systems and tools. Audience-specific page means that you choose who should have access to which pages, access is set to users and via groups, which means that you can easily control who should have access to what, if you want the opportunity to use Statuspage both internally and externally.

Optimize your work and integrate more!
By using Statuspage together with JIRA Service Management, you can link your Statuspage directly in the Service Management Portal to show that you are aware that there are problems and stop the creation of most cases of the same type that require the same answer. If you use Opsgenie together with Statuspage, you can also automate notifications directly from Opsgenie to Statuspage.

Product guide